Privacy Policy

Your privacy is of the utmost important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about how your information is used and collected. To ensure our customers can find this section easily, it has been placed on the homepage.

The Information We Collect:

This notice applies to all information collected or submitted when shopping at Federal Network Connections. With some of our pages, you are given the ability to order products, make requests,and register to receive materials. Here is a list of information that may be collected from you:

Name
Address
Email address
Phone number
Credit/Debit Card Information
Address
Phone number
Registration


For you to place an order on this website, you must first complete our registration form. During registration users are required to give their contact information. This information is used to contact users about the services on our site that they expressed interest in. 

Order

We will request information from the customer through our order form. This is where a user must provide contact information (such as name and shipping address) as well as financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, this contact information is used to get in touch with the customer.

Session Data

Session date is data stored in the user's internet cache containing information about the user. Usage of session data is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the session data simply terminates. For instance, by setting session data on our site, the customer would not have to log in a password more than once, thereby saving time while on our site. Session data can also enable us to track and target the interests of our users to enhance the experience on our site.

Sharing

Federal Network Connections partners with other outside parties to provide specific services, i.e., credit card processing. When the user signs up for these services, we will share names and/or other contact information that is necessary for the third party to provide these services. These parties never allowed to use personally identifiable information except for the purpose of providing these services.

This website takes every precaution to protect our users' information. When users submit sensitive information via the website, the information is protected both online and off-line.

When our order/registration form asks our users to enter sensitive information i.e., credit card numbers and/or social security number, that information is encrypted and is protected with the best encryption software in the industry known as SSL. While on a secure page, such as our order form, the lock icon you may see on the bottom of webpages becomes locked, as opposed to un-locked, or open, when users are viewing non-secure documents. To learn more about SSL, visit http://www.verisign.com

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices-with no one on the outside allowed to gain access. Only employees who need the information to perform a specific job, i.e., billing,  are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to customer information.

If you have any questions about the security at our website, don't hesitate to call or e-mail us.


Notification of Changes

If at any point we decide to change our privacy policy, we will post those changes on our homepage so our users are constantly aware of what information we collect, how we use it, and under circumstances, if there are any, how we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users through e-mail or phone call. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.